Privacy Policy
Last Updated: January 2025
1. Introduction
At NV Casino, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nv-casino.dk/ and use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We value your trust and take all necessary measures to protect your personal data.
2. Information We Collect
We collect several types of information from and about users of our website:
2.1 Personal Information
- Name, email address, phone number, and postal address
- Date of birth and gender
- Payment information and transaction history
- Account credentials and preferences
- Identification documents for verification purposes
2.2 Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
2.3 Gaming Information
- Game play history and betting records
- Winnings and losses
- Bonus usage and promotional activity
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To verify your identity and comply with legal obligations
- To prevent fraud, money laundering, and other illegal activities
- To send promotional materials and updates (with your consent)
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience
4. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To fulfill our agreement with you
- Legal obligation: To comply with gaming regulations and anti-money laundering laws
- Legitimate interests: To prevent fraud and ensure platform security
- Consent: For marketing communications and certain optional features
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations (payment processors, IT services)
- Regulatory authorities and law enforcement when required by law
- Business partners and affiliates (with appropriate safeguards)
- In case of business transfers or mergers
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL encryption for data transmission
- Secure servers and databases
- Access controls and authentication procedures
- Regular security audits and updates
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us at [email protected]
8. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Some data may be retained for extended periods as required by gaming regulations.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Children’s Privacy
Our services are strictly for individuals aged 18 and over. We do not knowingly collect information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: Griva Digeni, 1, RENANDA COMPLEX, BLOCK 1, Flat/Office 11
Agios Tychonas 4532, Limassol, Cyprus
NV Casino is operated by Kaurum Limited, registered in Cyprus (HE 387933).
Gambling services are licensed by Nixxe B.V. (License 8048/JAZ), Curaçao.
